← Back to home

Privacy Policy

Probotics ("Company") values your privacy and complies with applicable data protection laws, including the Personal Information Protection Act of the Republic of Korea where relevant. This Privacy Policy explains what personal data we collect on our website, why we use it, how long we keep it, and your rights.

1. Personal data we collect

We may collect the following personal data when you submit inquiries, download brochures, or request consultations.

Required:

  • Name
  • Company
  • Email
  • Phone
  • Message

Optional:

  • Job title / department
  • Target process for deployment
  • Camera or equipment information
  • Information contained in attachments

Automatically collected:

  • IP address
  • Cookies
  • Access logs
  • Browser and device information

2. Purposes of collection and use

We use personal data for the following purposes:

  • Responding to product and service inquiries
  • Deployment consultations and feasibility reviews
  • Providing brochures and company materials
  • Handling customer requests and follow-up contact
  • Analyzing website usage and improving services
  • Complying with legal obligations

3. Retention period

We delete personal data without undue delay after the purpose of collection is achieved.

However, we may retain data for the periods below when applicable:

  • Inquiry and consultation records: 3 years from receipt
  • Contract or transaction records: as required by applicable law
  • Website access logs: 3 months

4. Provision to third parties

We do not provide personal data to third parties except in the cases below.

  • When you have given prior consent
  • When required by law
  • When lawfully requested by investigative or regulatory authorities

5. Processing entrusted to third parties

We may entrust parts of processing—such as website operation, inquiry management, email delivery, and hosting—to external service providers.

When entrustment occurs, we disclose the processor, scope of work, and retention period in this policy or by separate notice.

6. Destruction procedure and method

We destroy personal data without undue delay when the retention period expires or the purpose is fulfilled.

Methods:

  • Electronic files: deleted in a non-recoverable manner
  • Paper records: shredded or incinerated

7. Your rights

You may submit requests by email or in writing. We will respond without undue delay in accordance with applicable law.

You may exercise the following rights at any time:

  • Request access to your personal data
  • Request correction
  • Request deletion
  • Request suspension of processing
  • Withdraw consent

8. Security measures

We implement measures including:

  • Access control for personal data
  • Limiting personnel with processing authority
  • Security programs and access controls
  • Protection of systems storing personal data
  • Internal policies for personal data handling

9. Cookies

We may use cookies for convenience and visit analytics.

You may refuse or delete cookies in your browser settings. Some features may be limited if cookies are disabled.

10. Data protection officer

For privacy inquiries and complaints, contact our data protection officer below.

Data protection officer

Company: Probotics

Officer: Gyu-young Park

Email: gypark@probotics.co.kr

Phone: +82 10-6361-7129

11. Changes to this policy

We may update this Privacy Policy due to legal, policy, or service changes. Updates will be posted on this website.

Terms of ServiceEffective: July 1, 2026